Accountability
Corrections
This page exists so that "we correct our mistakes" is a thing you can check rather than a thing we claim. Every correction stays here permanently, including the ones that make us look careless.
Found something wrong? Please tell us. Useful reports include the page address, what specifically is wrong, and if you have one, a source showing the correct position. A trade body, a regulator, legislation or an insurer's own wording carries far more weight than any blog, ours included.
We would rather be corrected by somebody who does the job than be politely wrong for a year. If you drive a night bus, work a hospital night shift, run a late kitchen or handle licensing for a council, and we have misdescribed something you deal with every night, we want to hear it — even bluntly.
corrections@24hlondon.co.uk
That address forwards to a person and nowhere else. It is not a mailing list, it is not sold, and nothing is signed up to.
What we will do
- Fix the page. Not a footnote — the actual text.
- Change the "updated" date so readers can see it happened.
- Log it here, with what it said before and what it says now.
- Say who raised it, if they are happy to be named. Anonymous is fine too.
What we will not do
- Quietly edit a claim and pretend it always said that.
- Remove a correction because it is embarrassing.
- Change a factual position because a company asked us to. Bring evidence and we will change it for that reason instead.
The log
2026-10-11
Was The restaurant table named Maharaja of India, Soho, 63 Old Compton Street, W1D 6HT, and quoted its page: “Soho serves until 1am Monday to Thursday and 2am Friday and Saturday”. The description said it had two dining rooms in central London.
Now Our nightly re-check found that wording gone. On 11 October 2026 the restaurant’s own site lists “One restaurant on Charing Cross Road” and says “Open until midnight every night”. The row now names the Charing Cross Road restaurant, 19A Charing Cross Road, WC2H 0ET, with its stated hours. Soho is no longer listed.
Found by our nightly freshness check; checked by Claude.
2026-10-09
Was Polo Bar was described as “a London café since 1959”. Beigel Bake was described as open “since the 1970s” with “cash-and-queue energy”. Three food entries (Beigel Bake, Polo Bar, Kings Sports Bar) were sourced to a listings article rather than to the venue or its operator.
Now Polo Bar’s own site says “EST. 1953”, and the entry now says so. We found no source for Beigel Bake’s opening decade or for cash only, so both are removed. Polo Bar and Kings Sports Bar now link to their own and their operator’s pages (“24HR Great British Cafe and Bar”; “Open 24/7”). Beigel Bake’s own site lists no hours, so it links to Time Out’s listing and says so. Every entry on the page was re-read on 9 October 2026.
Claude, in a full re-check requested by Aurel.
2026-10-09
Was The list named Zafash Pharmacy, 233–235 Old Brompton Road, SW5, as open “24 hours, every day of the year”. That entry was written on 27 August 2026 and was not re-read afterwards. It also contradicted our pharmacy guide, which says we found no 24-hour pharmacy in London.
Now Zafash Pharmacy’s NHS page gives 9am to 10pm every day (last confirmed by the NHS on 26 March 2026), and its own website gives “Mon-Sun 09:00 - 22:00”, both read on 9 October 2026. The entry is removed. We know of no pharmacy in London open 24 hours; for after midnight, call NHS 111.
Reported by Aurel, who runs the site; checked by Claude.
2026-10-05
London airports at night: the cheapest way in and out, hour by hour
Was The guide said London City Airport “has no night service at all”, gave Heathrow Tube fares and Night Tube frequencies we had not re-checked, and quoted coach fares dated 11 September.
Now TfL says route 474 is a 24-hour service and its stop data shows it calling at London City Airport, so the “no night service” claim is withdrawn (check the live timetable for your night). Unverified Tube fares and frequencies were removed. Fares and times were re-read on the operators’ own pages on 5 October 2026 and each now has a source link. A new guide covers day and night: the cheapest way to and from London’s airports.
Claude, in a review requested by Aurel.
2026-10-02
Where to eat in London after midnight
Was The restaurant table, read on 1 October, said VQ Bloomsbury’s own page gave “Mon & Tues from 7am – 11pm Wed from 9am until Mon 5am” and that it closed briefly on Monday morning. That wording is not on the page, and it repeated the error we retracted on 22 September. The glance table on the same page also placed VQ Chelsea in SW3.
Now VQ Bloomsbury’s contact, Bloomsbury and home pages all read “Mon – Wed from 6:30am – 12am Thu from 6:30am until Sun 12am”, re-read on 2 October 2026: open to midnight Monday to Wednesday and continuously from Thursday morning to Sunday midnight. VQ Chelsea is on Fulham Road, SW10 (its own page gives SW10 9QL). The cause was ours: our tool checked the quote it had extracted from each page, but the page showed a different quote that the search step had supplied and nothing checked. The tool now displays the verified quote, and we re-tested every named business’s quote against its own page the same day.
Claude, re-checking its own work, before any reader reported it.
2026-10-02
24-hour gyms in London: which ones, and what unstaffed hours actually mean
Was The Anytime Fitness Kings Cross row quoted the gym’s page as “always open 24/7 convenience” and High Barnet’s as “Open 24/7 for your convenience”. Kings Cross’s wording is not on its page, which says the gym is open to members 24/7. High Barnet’s wording was supplied by our search step and could not be matched to a page we read.
Now Kings Cross now shows the page’s own heading, “OPEN TO MEMBERS 24/7”, which makes plain that the 24-hour access is for members. High Barnet shows “Open 24 Hours”, the wording our pipeline verified on that page on 1 October. Anytime Fitness then blocked our reader and we did not get round it, so High Barnet could not be re-read on 2 October.
Claude, re-checking its own work, before any reader reported it.
2026-10-02
How to find a pharmacy open now in London
Was Fairlop Pharmacy was shown as open until midnight “including bank holidays”, with weekday and weekend opening times and no opening time for public holidays.
Now Its own page gives public holidays as 12pm to midnight, and the row now says so.
Claude, re-checking its own work, before any reader reported it.
2026-10-02
Emergency dentist in London at night: what actually exists
Was The Haringey row put our own note, “(The same page says the service is by appointment.)”, inside the quotation marks, as if the page had said it.
Now Both parts are now quotes from the page: “24 HOUR 365 DAYS A YEAR EMERGENCY DENTAL CARE.” and “24-hour emergency dentist service by appointment”.
Claude, re-checking its own work, before any reader reported it.
2026-09-27
What is open in London on Christmas Day and bank holidays
Was The page said no shop can opt out of the Christmas Day closure, that there is no coach at the usual hours on Christmas Day, that only walking, cycling, taxis and cars move, and that New Year’s Eve travel is not free. Its Boxing Day details for the Overground and the Night Tube came from a secondary source.
Now The Christmas Day (Trading) Act 2004 closes shops over 280 m², with the Sunday-trading exemptions (station, airport and petrol-station shops, and a pharmacy selling only medicines). TfL says Victoria Coach Station, Santander Cycles, rental e-scooters, Dial-a-Ride, taxis and private hire run on Christmas Day. The unverified New Year’s Eve fare line and the Boxing Day Overground and Night Tube lines were removed. The page now opens with a Christmas Day 2026 table built from TfL, National Rail, GOV.UK and legislation.gov.uk.
Claude, after a competitor review; each point checked against the primary source.
2026-09-27
Night Tube: which London Underground lines actually run all night
Was The page summary said six lines run through Friday and Saturday nights "and nothing runs the other five", while the page itself said six run and eight do not. It also called all six Underground lines, although one is the Overground Windrush line.
Now The summary now says five Tube lines and the Overground Windrush line run through Friday and Saturday nights only. The line-by-line table was already right and is unchanged.
Claude, after an automated competitor review surfaced the summary text.
2026-09-27
Is there a 24-hour supermarket in London?
Was Since 17 September the page named no chain, because no citable source had been found for which chains trade overnight.
Now The chains section now comes from the chains' own store pages. Every entry in Asda's London store directory was read on 27 September 2026: seven superstores list overnight opening from Monday morning to 10pm Saturday, each linked to its store page. Five Tesco branches are named from their own pages, marked as an incomplete list because Tesco's site stopped answering part of the way through. Other chains are not named, because we did not check their branches.
Claude, from the primary source.
2026-09-22
Was The page said that if power is not restored within 12 hours in normal weather a household is owed £95, plus £45 for each further 12 hours, citing Ofgem's 2025/26 and 2026/27 tables.
Now Ofgem's own consumer page gives £100, not £95, and the trigger depends on the size of the outage: more than 12 hours when fewer than 5,000 properties are affected, more than 24 hours when 5,000 or more are. £45 per further 12 hours still applies, with a £400 cap for the larger outages, and an extra £100 for more than four cuts of three hours or more in a year. The £95 came from an Ofgem spreadsheet published in March 2025 whose 2026/27 figures were placeholders, not the adjusted amounts.
Claude, after an external editorial review flagged it; each point checked against the primary source before changing.
2026-09-22
Was The page said an unplanned cut caused by a burst or leak on a main must be restored within 12 hours, and that a planned cut needs 48 hours' notice.
Now Regulation 9 of the 2008 customer service standards regulations sets 12 hours for most emergency interruptions but 48 hours where the cause is a leak or burst on a strategic main — one carrying water in bulk to an area with no other adequate supply. The 48-hour notice rule applies to planned cuts of more than four hours. Both are now stated, and the low water pressure standard has been added.
Claude, after an external editorial review flagged it; each point checked against the primary source before changing.
2026-09-22
Emergency vet in London at night
Was A table row said a "24-hour hospital" should mean a vet physically present, not on call.
Now RCVS standards for an accredited Veterinary Hospital require team members on site at all times for inpatients, but the person there overnight need not be a vet, and owners must sign consent showing they understand the level of overnight care. The old wording implied that a properly accredited hospital was falling short. It now describes the RCVS standard and tells readers to read the consent form.
Claude, after an external editorial review flagged it; each point checked against the primary source before changing.
2026-09-22
How to find a toilet in London late at night
Was The page said "18 of London’s 33 boroughs have no scheme at all", that Richmond’s scheme covered "over 70 free-to-use toilets" by late 2024 at "£800 to £1,000 a year", and that "no major London railway station currently charges" for toilets.
Now The source we relied on counts 14 councils with a Community Toilet Scheme, which leaves 19 of 33 without one, not 18, and it does not state the other figures. The page now gives the 14-council count and the “up to £1,000 a year” payment, names the source (a January 2026 NE Londoner survey of council websites) and says no official London-wide list exists that we could find. The station claim is replaced by what Network Rail itself says: toilets have been free at every station it manages since 1 April 2019.
Claude, on a sourcing review the same day, before any reader reported it.
2026-09-22
Where can you sit somewhere in London late at night?
Was The page said a major terminus "commonly closes after its last train", that Stansted "has closed its departures area" overnight and banned sleeping on the floor, that Gatwick "has sleeping pods", and that "every London council has an out-of-hours emergency number".
Now Those came from forums, travel blogs and search summaries. The page now carries a table of staff hours for seven termini taken from each station’s own Network Rail page — Victoria, Liverpool Street and Paddington are staffed 24 hours, Euston, King’s Cross, Waterloo and London Bridge are not — and says plainly that these are staff hours, not door hours. It quotes Heathrow’s own statement that there is nowhere to sleep overnight in the terminal, describes Gatwick’s YOTEL as paid cabins with a four-hour minimum, and says we found no current Stansted policy to quote. The homelessness section now uses GOV.UK’s wording and gives Shelter’s emergency helpline number, 0808 800 4444. The same corrections were made on the 3am-to-6am page.
Claude, on a sourcing review the same day, before any reader reported it.
2026-09-22
Where to eat in London after midnight
Was The venue table credited Beigel Bake’s own site for "24h, 7 days, since 1974", and the time strip said "Friday and Saturday run later than the rest of the week across every band".
Now Beigel Bake’s site says “24/7” but not the year, so the year is gone. The time-strip note now says the bands are our summary of the licensing rules and the listed venues, not a measurement.
Claude, on a sourcing review the same day, before any reader reported it.
2026-09-22
Where to eat in London after midnight
Was A table of 24-hour venues, published the same morning, said Duck & Waffle was open 24 hours only Thursday to Monday and closed at 01:30 on Tuesday and Wednesday, called that "the single most common error in every list of London’s 24-hour restaurants", and said VQ Bloomsbury ran from Wednesday morning to early Monday and VQ Chelsea was a sit-down restaurant 24/7. It was marked "checked against each venue’s own published hours".
Now Duck & Waffle’s own site says "Open 24/7". VQ Chelsea is 24/7 but takeaway and delivery only between 01:00 and 07:00 on Tuesday, Wednesday and Thursday. VQ Bloomsbury opens 06:30 to midnight Monday to Wednesday and runs continuously from Thursday 06:30 to Sunday midnight. The hours had been taken from search-result summaries and not from the venues’ sites, so the "checked" line was untrue. Our own /open/ page had Duck & Waffle right all along; the new page contradicted it. Both are now aligned with the venues’ own sites as read on 22 September 2026. The late-night café page also no longer says the Polo Bar holds a 24-hour alcohol licence: that came from listing sites, not the licensing register, and is not confirmed.
Claude, on its own re-check the same day, before any reader reported it.
2026-09-17
Where to find a pharmacy in London at night
Was A highlighted box under the NHS Pharmacy First condition table said: "If your problem is on that list, you do not need a doctor, an A&E, or a 3am answer. You need a pharmacy in the morning."
Now It says that a pharmacist may be able to treat those conditions without a GP appointment, that this tells you who can help rather than how long you can wait, and to use NHS 111 tonight if you are getting worse or unsure. Shingles and a urinary tract infection are on that list. Being eligible for a pharmacy service says nothing about whether a problem is safe to leave until morning, and a web page is not in a position to make that call for a reader at 3am. The numbered triage step below it was softened for the same reason.
Claude, after an external SEO and editorial review flagged the wording.
2026-09-17
Is there a 24-hour supermarket in London?
Was The page named one chain as the only large supermarket still running 24-hour superstores. The source line read: "Chain-level overnight trading as reported by UK retail coverage, September 2026."
Now No chain is named. The page says round-the-clock trading was largely wound back, that a handful of individual branches still run overnight, and that the only reliable answer is the individual store page. The sources section states plainly that no citable source was found. An unnamed "retail coverage" is not a source by this site standard, and a brand name is exactly the claim that sends somebody walking across London at 2am.
Claude, after an external SEO and editorial review flagged the unsourced claim.
2026-09-17
Why the big supermarket shuts at 4pm on a Sunday, and the supermarket guide
Was Three summary lines described small shops as "under 280 m²" and one described the threshold as "roughly 280 square metres".
Now They read "280 m² or under" and "over 280 square metres". The definition in the body was always right, but a shop of exactly 280 m² is not a large shop under the Sunday Trading Act and may open all day. GOV.UK includes 280 in the small-shop side of the line. The threshold is also exact, not approximate.
Claude, after an external SEO and editorial review flagged the boundary case.
2026-09-17
Machine-readable summary at /llms.txt
Was The llms.txt file stated flatly: "No advertising, no affiliate links, no sponsorship, no referral fees. Nobody pays to appear." The about page said something weaker: no advertising at the time of writing, and any change would be disclosed.
Now The llms.txt line matches the about page. It states what is true today, dated, and says any change would be disclosed on the about page and logged here rather than made quietly. Two pages on the same site made different promises about money. The conditional one is the honest one, so the absolute one was corrected rather than the other way round.
Claude, after an external SEO and editorial review found the contradiction.
2026-09-07
Was The research policy said "Primary sources only... We do not repeat what other blogs claim."
Now It describes what the site actually does: the most primary source available, and an explicit admission that four venue entries on the open-24-hours list rest on a third-party listing because those venues publish nothing checkable. Those entries name the listing they came from. The old sentence was a promise the list did not keep, and the honest fix was to correct the promise rather than quietly delete it.
Claude, during a structured audit of both sites.
2026-09-07
Was The category description promised "Money, luggage, laundry".
Now It lists luggage, lost property, shop hours and getting home. There was never anything about money or laundry on this site, so two thirds of that line advertised content that did not exist.
Claude, during a structured audit of both sites.
2026-09-07
Site-wide: readability of dates and sources
Was Publication dates, "last checked" lines and source labels were set in a grey that measured 3.27:1 against the page in light mode and 4.20:1 in dark — both below the WCAG AA minimum of 4.5:1.
Now They now measure 4.76:1 and 5.35:1. This mattered more than a normal contrast bug: that grey was applied to exactly the provenance information this site asks you to check it by. Seven other accessibility faults were fixed in the same pass, including that /now/ told you nothing at all without JavaScript.
Claude, during a structured audit of both sites.
2026-09-07
Emergency numbers and essential services
Was The emergency text relay entry linked to emergencysms.net over HTTPS.
Now Links to the London Ambulance Service 999 page instead, and states the registration step in full: text the word register to 999. On 7 September 2026 emergencysms.net presented a *.hostmonster.com certificate with no matching name, so every browser showed a full-page security warning. On an entry aimed at people who cannot make a voice call, a security warning is a route that does not work. A separate 999 BSL entry was added at the same time, because the London Ambulance Service reports the BSL video service is about twice as fast as the text service.
Claude, during an external link audit of both sites.
2026-09-07
Night Tube, Right now, Open 24h, and the essential services page
Was Four pages linked to TfL live status at tfl.gov.uk/tube-dlr-overground-elizabeth-line-status.
Now All four link to tfl.gov.uk/tube-dlr-overground/status/. TfL restructured its site and the old address now returns a "page cannot be found" error. Confirmed in a browser, not only with a script, because a script being blocked and a page being gone look the same from the outside.
Claude, during an external link audit of both sites.
2026-09-07
London has 58 venues with a 24-hour licence
Was The BBC citation pointed at feeds.bbci.co.uk, which is the RSS host and returns a 404 for article addresses.
Now Points at www.bbc.co.uk. The article was always real and the figure was always right; the link to it was not. The same fault was fixed on the sister site.
Claude, during an external link audit of both sites.
2026-09-07
Was This page invited corrections from "a locksmith, an insurer, a Trading Standards officer" and gave no address to send them to.
Now It asks the people who actually work London at night, and it publishes an address. The old wording was copied from our sister site, which is about locksmiths. Asking three times to be told about errors while offering no way to do so was the more serious half of the fault.
Claude, after Aurel asked whether the sites needed email set up.
A note on what this page is not. It is not a way to reach any service we write about. We are not TfL, the NHS, a council or any operator, and we cannot act on your behalf. For those, see emergency numbers and essential services. This page is only for errors in what we have written.